GENERAL TERMS AND CONDITIONS (GTC)

1. SCOPE OF APPLICATION

These GTC apply to all purchases made through our online shop.
By making a purchase, you accept these terms.

2. CONCLUSION OF CONTRACT

The purchase contract is concluded by:
- Your order (offer)
- Our order confirmation by email (acceptance)

3. PRICES AND SHIPPING

All prices are in Euro (EUR) and include VAT.
Shipping is carried out via DHL within Germany.

Shipping costs:
- Free for orders over €50
- €3.99 for orders under €50

Delivery time: 2–3 business days after order

4. RIGHT OF WITHDRAWAL (60 DAYS)

You may withdraw from your order within 60 days
of purchase without giving any reason.

Conditions:
- Product must be unused and in original packaging
- Return shipping costs are at your expense
- Upon confirmation, you will receive a refund

Return process:
1. Email us at: samue-oldenburg@web.de
2. Send the product back to:
Dr. Vital
Samuel Tran
Schöllkrautweg 12
26135 Oldenburg
3. We will refund your payment upon receipt

5. GUARANTEE

Our product is 100% satisfactory.
If you are not satisfied, you will receive a full refund –
no questions asked.

6. PAYMENT METHODS

We accept:
- PayPal
- Credit card (Visa, Mastercard)
- Instant bank transfer
- Klarna

7. DATA PROTECTION

Please refer to our Privacy Policy for details on
how your data is processed.

8. CHANGES TO THE GTC

We may amend these GTC at any time.
New GTC apply to future orders.

9. LIABILITY

We are not liable for:
- Indirect damages
- Data loss
- Disruptions caused by third parties

10. APPLICABLE LAW

These GTC are subject to German law.
Place of jurisdiction: Oldenburg